Terms and Conditions
Last updated: 26 October 2026
1. Who we are
AInventory (ainventory.de) is operated by Israel Choque Gutierrez, trading as Gutierrez Software, a sole trader based in Germany ("we", "us"). Contact: contact@ainventory.de. Full details are in the Imprint.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's Buyer Terms apply to your purchase.
2. What AInventory offers
AInventory is a web app for keeping an inventory of your belongings. You upload photos; the app marks the objects in them, and AI models describe each object with a name, a description, categories and details. You decide where each item is stored ("places"), and you can edit everything. You can also:
- add items by hand, move them, rename categories and places, and search your items by words, for free;
- search your items by meaning, improve an item with AI, or run a Gold scan (a stronger AI model that also searches the web) for credits;
- export your inventory as a file at any time;
- let AI assistants read your inventory through personal access keys (MCP), which you can create and revoke.
3. Account
You need an account to use AInventory. You must give a working email address, keep your login private and be at least 16 years old. You are responsible for what happens in your account. One person may receive the free sign-up credits only once.
4. Credits and prices
AI features are paid with credits. You can buy credits in packs:
| Pack | Credits | Price |
|---|---|---|
| Starter | 3,000 | €5 |
| Home | 10,000 | €12 |
| Big | 22,000 | €25 |
The price shown at checkout is final and includes any VAT or sales tax that Paddle charges for your country. Credits are spent as follows:
| Action | Credits |
|---|---|
| Recognise an item from a photo (its first picture) | 10 |
| Each more picture of the same item | 4 |
| Improve an existing item with AI, looking at one picture or none | 7 |
| … each more picture it looks at | +2 |
| Keep a picture on an existing item, without AI | 3 |
| Gold scan of one item (only with credits from a bought pack) | 100 |
| Search by meaning | 1 |
The app shows the cost before you confirm an action. Credits are taken when you start the action, before the AI works on it.
Free credits. New accounts get 500 free credits once. Each calendar month, the first time you open the app, a balance below 100 credits is topped up to 100. Free credits may be processed by free AI models (see the privacy policy, section 3), and you are asked for your consent first. To keep the free offer possible for everyone, the number of free items processed per day is limited overall; when the limit is reached, free processing waits until the next day. Accounts that have never bought a pack can add at most 500 items by hand, without pictures. We may change or end the free offer for the future.
About credits. Credits do not expire, have no cash value, cannot be transferred or exchanged for money, and can only be used in AInventory. If an item cannot be recognised after all attempts, or an AI action fails, its credits go back to your balance automatically. Your account page shows every credit added to or taken from your balance. We may change the number of credits an action costs for the future; we announce changes in the app at least 30 days in advance, and they never change the credits already in your balance.
5. Your content
Your photos and inventory data remain yours. You give us the right to store, process and show them only as needed to provide AInventory to you, including sending pictures and text to the AI providers named in the privacy policy. Only upload photos you are allowed to use. Don't upload photos that show other people in a recognisable way without their consent, or content that is illegal.
AI results can be wrong. Names, descriptions, categories, details and web search results are suggestions made by AI models. Check what matters to you. AInventory is a record-keeping tool. It isn't a valuation, an appraisal, proof of ownership or insurance advice.
6. Fair use
Don't use AInventory to break the law, to attack or overload the service, to get around its limits or prices, or to access other people's data. To protect the service, the number of actions per account and minute and the use of access keys per day are limited. We may block an account that breaks these rules; we will tell you why where the law allows, and you can contact us if you think it's a mistake.
7. Ending your account
You can stop using AInventory at any time and ask us to delete your account at contact@ainventory.de. Export your data first if you want to keep it. Credits left in a deleted account are lost, except where a refund applies under our refund policy. Accounts that have never bought a pack and have not been signed in to for 24 months may be deleted; we email you at least 30 days before.
8. Withdrawal and refunds
Credits are digital content delivered immediately. In short, an unused pack can be refunded within 14 days of purchase: see our refund policy. Statutory rights of withdrawal for consumers are handled by Paddle as the seller under its Buyer Terms.
9. Availability
We aim to keep AInventory available at all times but cannot guarantee uninterrupted operation. Planned maintenance is kept short. If we ever stop operating the service, we will give at least 3 months' notice so you can export your data and use or get refunds for credits as described in the refund policy.
10. Liability
We are fully liable for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breaches of essential contractual obligations (those that make the contract possible and on which you may rely), limited to the damage that is typical and foreseeable for this kind of contract. Otherwise our liability is excluded. Keep your own copy of records that are important to you, for example by exporting your inventory.
11. Changes to these terms
We may update these terms for new features, legal changes or security reasons. We will inform account holders of material changes by email at least 30 days in advance. Purchases already made keep the terms that applied when they were made.
12. Law and disputes
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.